Kending ·Guanmei Hotel (Nanjing Xinjekou Financial Center Central Mall)
No. 56 Zhongshan East Road, Nanking, 210009, Volksrepubliek China
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Wat feiten op een rij
Inchecken vanaf: | 14:00 |
|---|---|
Uitchecken vóór: | 12:00 |
Voorzieningen
wifi
Airconditioning
24-uurs receptie
Lift
Wifi in gemeenschappelijke ruimten
Ticketbureau
Meer over Kending ·Guanmei Hotel (Nanjing Xinjekou Financial Center Central Mall)
Kending ·Guanmei Hotel (Nanjing Xinjekou Financial Center Central Mall)
Location Looking for a place to spend a night after a long walk around the city? Hotel «Kending ·Guanmei Hotel (Nanjing Xinjekou Financial Center Central Mall)» is located in Nanjing. This hotel is located in 13 km from the city center. At the hotel Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Room amenities In the room, for you, there is slippers. Please note that the listed services may not be available in all the rooms.
Beoordelingen en reviews
Hygiëne4,1
Locatie4,1
Service4,2
Faciliteiten4,0
Reviews van reizigers
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Genoemd door reizigers
Stel
Opmerking: 24 jul. 2024
The hotel was quite convenient to walk to the busy street and shopping malls.
It was quite sad that the TVs were not in working condition on the day of my arrival. The other vacant room also had network down.
Breakfast were limited choices and there were no coffee available.
It was quite sad that the TVs were not in working condition on the day of my arrival. The other vacant room also had network down.
Breakfast were limited choices and there were no coffee available.
Antwoord van hotel
Opmerking: 24 juli
尊敬的宾客您好！非常感谢您对本酒店的肯定。对于您在酒店入住期间的经历，我们深表遗憾。您的宝贵意见对我们非常重要，我们会将意见告知相关部门以提高服务质量。若您下次至此，希望能再次预订本酒店，给我们一个机会致歉。期待再次光临！
Familiereiziger
Opmerking: 12 nov. 2024
Door was opened intentionally after clean-up by staff, shocked when return to room after the trip, risk to be suffer from burgers or lifters.
Antwoord van hotel
Opmerking: 12 november
Dear Guest, Thank you for your review of the hotel! We are deeply regretful for your experience during your stay at our hotel. The will certainly make timely improvements and enhance service quality. If there is anything we did wrong, please point it out, and we will make corrections. If you have suggestions, we will take them into consideration. We hope you can book our hotel again next time you visit, so we can have the opportunity to apologize. We forward to seeing you again!
Soloreiziger
Opmerking: 28 okt. 2024
Great location nearby downtown and the metro station. Unfortunately, the hotel is quite noisy with very thin walls. The rooms are clean in general, although it sometimes smells like cigarettes (especially in the elevator).
Antwoord van hotel
Opmerking: 28 oktober
尊敬的宾客您好！感谢您选择入住肯定观美酒店，入住期间有任何问题都可以打电话到前台，会第一时间帮您解决，隔音的问题可能是隔壁说话声音有点高，由于是假期人员较多可能比较吵闹，非常抱歉，可以打电话到前台，我们会让工作人员去善意提醒，所以对每个宾客提出的问题我们都抱着有则改之的态度。正是您的督促和指点让我们不断改进。祝您生活愉快
Groepsreiziger
Opmerking: 18 feb. 2023
First of all, on the first day (14th), the store manager saw that we were both carrying suitcases and felt that we had a lot of things, so he upgraded the room for us. Later, at 9:52 in the morning on the 16th, the front desk called me and said that there was no room for us. Change back to the original room and ask when we will come back. I mean we went back later. When we went back after 9:00 pm, the front desk told us that the room had been changed and things had been moved? ? Our things were moved, I don't know? And without permission to do things for guests without permission, this is the quality of service of this hotel. And lost an AirPods and purple barrier cream. In the evening of the same day (16th), I asked the front desk on duty to hear what the front desk said, which means that the store manager told the shift front desk but did not talk to the front desk on duty that night. I don't know what the problem is, anyway, I haven't been notified that we want to move our things. On the day I left the store, the store manager called me for the first time and her tone was very tough. She said she was busy and didn't have time to call. I thought it was funny. People who get off work at six o'clock don't have time to make tens of seconds of phone calls until nine o'clock in the evening. And (the store manager) thought it was a good intention for her to help us move things away (does she think it’s just a phone call? As for being so fussy, she has been in this hotel for ten years, and she has no sense of service.) and lost The solution given in the case of AirPods and purple isolation is only to give us a 30% discount on the internal staff price next time I or my friends come to the store. I just feel like this is the way to live. Why do you want to stay next time, and why would I recommend my friends to live there? So if you want to choose this hotel, please think carefully.
Antwoord van hotel
Opmerking: 18 februari
Hello, dear guests! When you checked in that day, you checked the order and you booked a special mini room. The store manager saw that you had brought two large suitcases and kindly gave you a free upgrade to the 3D double room with a 1.8 double bed. You booked for three days , On the day of the 16th, the 3d double bed room was booked, and I called you immediately to change back to the special mini room you booked, and you also agreed. It was a bit late and things were scattered. We said that there are two An aunt helped you move and you didn't say anything. When you came back at night, you started to trouble the hotel. You said that the bag was lost, the barrier cream was lost, and the earphones were lost. The next day, our store manager also returned your call as soon as possible. , I have also communicated through the website five or six times, but the communication is not good. The solution you want is to ask for compensation. The store manager arranged a big room for you and you still ask for compensation. Isn’t it just blackmailing the hotel? All the positive replies are the same. Apart from being grateful, it is an affirmation of the work of the store, and every employee's contribution is worthwhile. We must be serious in replying to guests who have a bad experience staying in this hotel, and our aim is to provide endless service. Not to shirk responsibility, but to improve. Therefore, we have an attitude of changing the problems raised by each guest.
Antwoord van reiziger
Opmerking: 19 februari
Are the two concepts of agreeing to change back to the original room and my aunt moving my things the same? Please the hotel does not allow us to change rooms and our privacy (privacy refers to all our belongings) and it is not looking for trouble, because it was indeed lost during the aunt's handling. I just think that the hotel staff may not have privacy. What the manager said, I ask the manager to think carefully before explaining for the hotel. We are not fabricating these words out of thin air, and we are not maliciously harming the hotel. These are just what the hotel really did. It was also Ctrip who communicated with us at the time, so they did not choose to call the police. Also please don't be too down on the hotel.
Overig
Opmerking: 3 feb. 2023
It looks like a small hostel. The room size is okay for the price of more than 200, but the bed is full of hair, the quilt cover has four or five holes, and the quilt is yellow. The aunt at the front desk has a good attitude, but the hygiene is really not good. Fortunately, I brought pajamas, and I dare not use other towels. Items are also missing, and will be added later.
Antwoord van hotel
Opmerking: 4 februari
Dear guests: Thank you for choosing to stay at Affirm Guanmei Hotel and sharing your stay experience. The rooms are changed one by one, disinfected every day and the sanitation will be checked by a special person every day. If you need it, you can check in or enter Afterwards, it is possible to contact our staff for replacement. It is your supervision and guidance that makes us continue to improve. We look forward to your next visit with high-quality service! wish you a happy life!
Zeer goede locatie
No. 56 Zhongshan East Road, Nanking, 210009, Volksrepubliek China|2,09 km van stadscentrum
10 aanbevolen activiteitenbinnen 1,35 km
Vervoerbinnen 14,91 km
Luchthavenbinnen 34,00 km
Inchecken en uitchecken
Inchecken vanaf:
14:00
Uitchecken vóór:
12:00
Goed om te weten
Neem contact op met het hotel voor meer informatie extra bedden in de kamer.
Neem contact op met het hotel voor meer informatie over een kinderbedje in de kamer.
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