Pacific Orient Hotel

Kinderen zijn welkom in dit hotel

Huisdieren niet toegestaan

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Also note, 48 hours prior check-in, the hotel will pre-authorize your credit card with the amount of the first night. Please note that each room can accommodate just one pet with maximum weight of 30 kg at a daily surcharge of BRL 70, which must be paid upon arrival. Guests traveling with pets must present valid vaccination documents of the animal. The pet owner is required to sign an agreement term at the check in. Please contact the hotel for further details. According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent´s ID. The hotel will charge the credit card used to secure your reservation the total amount of the stay upon check-in. Extras will be automatically charged for an express check-out. Please note that this is property has a strict no-smoking policy. Please note that outside food and beverage as well as pets are not allowed within the property's premises Please note that the spa bath and the Japanese-style hot tub are going through maintenance works and are not available for guest use. Please contact the property for further details. PET POLICY. We have the following policies for receiving your pet friend: Each apartment holds only 1 pet (dog or cat); The four-legged friends must be medium-sized (up to 24 in in height and a maximum of 25 kg); The pet's guardian must present an updated vaccination card; The pets' stay is restricted to the apartments. When you need to move your pet through the elevators and social areas of the hotel, keep it on a leash or use special boxes or bags for transportation; The owner is entirely responsible for cleaning up any waste; In case of damage to the apartment caused by the pet, the owner will be charged a fee for the maintenance of the damaged furniture; The person responsible for the pet must fill out a liability waiver at check-in. Please contact our Reservation Center to consult the daily price of PET FRIENDLY in your room. PET FRIENDLY daily rate at your favorite hotel.

Effective 1 January 2024, Foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration portal. It is prohibited to bring durian and mangosteen to the hotel.