Important information from the hotelGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please inform Damai Beach Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests checking in must be 18 and above. A maximum of 2 Adults and 2 Children aged 12 years old and below are allowed in each room. Should there be any extra person , the resort will impose extra charges at Rm 150 Nett ( Adult ) and Rm 90Nett ( Children aged 12 years and below ) . All rooms are Non-smoking rooms however guest may smoke at the designated smoking area provided by hotel. A penalty fee of Rm 500.00 nett will be imposed if guest found smoking in the room. No outside Food and Drink allowed to be brought in to the Hotel and guest also advise not to bring any electrical appliances e.g Rice cooker / induction cooker into the hotel for safety reasons.