Atrium Thermas - Oficial

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian. Please note that all guests must change units on Friday, according to the property's guideline. In case of advance payment, the credit card holder must be a guest and present a photo ID and credit card used to make the reservation upon check-in. Children need to present their birth certificate. They must be accompanied by an adult and that adult must present their passport and have a notarized power of attorney from one of the parents. Meals may be taken at another hotel in the chain, without prior notice, due to causes beyond our control. The cleaning of the units is not being carried out during the stay due to Covid. Due to Covid, gyms, playrooms and games room are working, but it is necessary to check with the reception the needs to schedule for use (consult reception). When booking 9 rooms or more, different policies and additional supplements may apply. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.