Kyah Hotel is in Blackheath, Australia and is 1.6 km away from Blackheath city centre.

Kyah Hotel

Name: Kyah Hotel
Address: 13-17 Brightlands Ave, Blackheath, 2785, Australia, Blackheath, New South Wales, 2785, Australia

13-17 Brightlands Ave, Blackheath, 2785, Australia

+ 134

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Fast facts

Check in from:	14:00
Check out before:	10:00

Amenities

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Wi-Fi

Parking

Air conditioning

Fitness centre

Restaurant

Non-smoking

More about Kyah Hotel

Kyah Hotel

Located in Blackheath, Kyah Hotel is next to a golf course and near a train station. The area's natural beauty can be seen at Blue Mountains National Park and Katoomba Scenic World. Mount Victoria Railway Museum and Everglades Historic House & Gardens are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and ecotours. Hotel in Blackheath with a sauna and a restaurantThis smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a hot tub, and an outdoor tennis court are onsite. Housekeeping is available on request. Kyah Hotel offers 46 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 48-cm Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Recreational amenities at the hotel include an outdoor tennis court, a hot tub, and a sauna. Children under 18 years old are not allowed in the hot tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.

Ratings and reviews

Cleanliness4.1

Location4.4

Service4.0

Rooms3.6

Value3.6

Sleep quality3.8

Traveller reviews

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Mentioned by travellers

Group traveller

Comment: 20 Apr 2025

Stayed in: Mar 2025

The best spot in the Blue Mountains!

We had the absolute best time at Kyah! It’s such a beautiful spot, perfectly located near some of the most stunning hiking trails in the Blue Mountains. We felt right at home, and their restaurant, Blaq, was honestly one of the best we’ve visited in Australia—10/10, an absolute dream. We’re already planning our return!

Hotel response

Comment: 22 April

Hi There, thank you for your lovely review. We are so pleased to hear that you enjoyed your stay with us and dining at Blaq. We look forward to having you with us again soon! Team Kyah

Group traveller

Comment: 4 May 2025

Stayed in: Apr 2025

Unfortunately very disappointed!

Originally a 2 night booking as part of a group of 16 however, a month beforehand were advised could only stay 1 night "due to renovations". Our group accepted this in good faith. However, it was obvious when we arrived that we had been misled and booted over a Conference booking! How come "the renovations " would not affect the Conference which was going to be there for 5 days ?? But we couldnt be accommodated for 1 more night?? Also as we had stayed last year and had a fabulous Banquet Dinner and we had rebooked that, but it was a big disappointment for all our Group as food quantity was extremely small to share amongst 16 people. The breakfast the next morning was yet another disappointment compared to last year. The Manager now advises the breakfast was "pared back"....this is an understatement as it was totally "stripped back" so don't believe what you see on their website. Reality is it was one choice of cereal, no milk unless you request, white, brown bread for toast, stale croissants and pastries, some apples or oranges. If you want tea/coffe you have to go up 2 flights of stairs to make it yourself and carry a hot paper cup full of tea/coffee down to dining room. Certainly an OHS problem. I sincerely hope they get their act together as this was a very good hotel, but cannot recommend it at present given the deception and quality of dinner and breakfast.

Hotel response

Comment: 15 May

Hi, thank you for bringing your experience to our attention. We understand your frustration and disappointment and we're sorry that your stay didn't meet expectations. We appreciate your help to highlight areas of improvement and along with our management team, we will continue to work on our offerings and service. Team Kyah

Group traveller

Comment: 3 May 2025

Stayed in: May 2025

So disappointing..

Very disappointed with our stay here this time. The continental breakfast was dismal. Very ordinary bread for toasting. VERY stale croissants that could have help save it. At least there was cereal, whole fruit and yoghurt. No juice.
We had eaten dinner there before and enjoyed it but were disappointed with the offering this trip.
Lighting was very dim in the bar as well as the room. We couldn't read the wine list without putting it directly under a light.
For our second night, we moved onto another accommodation in the area and were much happier.

Hotel response

Comment: 15 May

Hi and thank you for leaving a detailed review. We are sorry to hear you didn't enjoy elements of your stay and the complementary breakfast. Next month we're moving to a full a la carte breakfast again, so we hope you will consider another stay in the future. Team Kyah

Group traveller

Comment: 1 May 2025

Stayed in: Apr 2025

Substandard performance by hotel management - We will Never Book Again

We rebooked as a group, having experienced a wonderful stay in 2024.
Our experience in 2025 was a Great Disappointment.
We will not return.
Our booking was reduced from two nights to one night only on the pretense that the hotel was closing for renovations.
Talking with guests at breakfast before we departed, it was clear they were staying that night as part of a conference, yet we were led to believe it was closing for renovations.
Driving past later that day and the next day, it was apparent the hotel was operating as usual.
Clearly we were booted in favour of a larger more profitable booking
Management should have told us the truth, no some shallow story
It was disappointing that management continued the deception, as when challenged as to what renovation work was to happen that day, they answered, it is all a secret, which is just not good enough
How could you ever trust a management team that behaves so badly, shame on them.

Hotel response

Comment: 8 May

Hi and thank you for your honest and detailed review. We are deeply sorry and disapointed to hear about your experience. We are looking into this situation with our customer service team to ensure that in future full transperancy is communicated to all our guests. We appreciate the feedback you have provided as we continue to work towards improving. Team Kyah

Comment: 28 Apr 2025

Stayed in: Mar 2025

Good location but our room was near a fairly busy road and we did hear some road noise. Comfortable room with free croissants for breakfast.

Very good location

4.4

13-17 Brightlands Ave, Blackheath, 2785, Australia|1.54 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

10:00

Good to know

Extra beds

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Cot

Please contact the hotel for details about adding a cot.

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